Return Policy
LAST UPDATED: 1 April 2026
# Return Policy
You can return any unused product within 14 days of delivery, no questions asked. Refunds are issued to the original payment method within 7-10 business days.
## How to return 1. Log into your account → Orders → "Start Return". 2. Print the prepaid label and drop the package at any cargo branch. 3. We inspect the item and refund within 5 business days of receipt.
## Items that can't be returned - Items used or damaged by the customer. - Hygiene-sensitive items with broken seal. - Customised / made-to-order pieces.
Last updated: 2026-04-01.